How do I return? Contact us with your order number ✅ State if it is for a refund or an exchange✅ To speed things up and help us assist you faster please be clear why you are returning✅ Terms of a return? You can return your items within 30 days of purchase They must be in original condition For clothing, unwashed and unworn In the original packaging
Please return the package via Royal Mail or MyHermes with your order number clearly marked on the package. EXCHANGES (FREE SERVICE) Contact us for a FREE UK RETURNS Label
REFUNDS(POSTAGE NOT PROVIDED OR REFUNDED) This is at your own expense and we recommend myhermes tracked. It is the cheapest method. Allow up to 21 days for this to be processed
If we do not receive proof of postage we will be unable to send the replacement until we have received the returned order. Upon sending us your proof of postage by email, please supply details of the exchange request ( I.e. change of size or product) in the same email.